Employment Opportunity

Joe Barnhart Bee County LibraryPosition Title: Library Assistant

Classification: Support

Supervisor: Library Director

Summary:

Operates the circulation and reference desks in accordance with current standards, policies, and procedures. Manages the circulation process including the check-in and out of library materials, the collection of fines and other fees, the processing of new library accounts, performs clerical functions while assisting users at the circulation desk. Provides direction and assistance for patrons using public access computers and reference resources. Assists with programming preparation as needed.

Essential duties and responsibilities:

• Responsible for demonstrating a patron centered attitude and a professional, team-oriented working relationship with staff, coworkers, and volunteers.
• Works with the circulation process; checks library materials in and out; collects fines for lost and overdue materials; processes application for library cards; places materials on hold.
• Identify condition of returning materials and prepare action slips for the Tech Room.
• Uses computer to access the library’s automated system for daily activities that include issuing new library cards, check-in, check-out, holds, additions, deletions, updating and other activities.
• Answers phones, greets and directs patrons to appropriate areas.
• Operate point-of-sale using patron library accounts, credit cards, checks, and cash.
• Provide customer service support to patrons using library resources.
• Practices good housekeeping in public and work areas.
• Assists with library programs and specials activities, including set-up of Dougherty Multipurpose Room.
• Provide customer support to patrons using library resources and respond to requests for information or other assistance as needed.
• Maintain order of general collection through re-shelving, in-house statistics keeping, and keeping shelves orderly and neat per shelving
• Operate point-of-sale for print accounts and other document services.
• Perform other duties as required.

Minimum qualifications:
High School diploma/GED, experience in customer service and/or public service work.

Knowledge, Skills, and Abilities:
Knowledge of library activities and services circulation service procedures; ability to handle issued funds; ability to collect fines and fees and operate a cash register; ability to follow oral and written directions; ability to establish and maintain effective working relationships with staff; knowledge of contemporary office procedures; ability to communicate effectively with the public; customer service skills enabling identification of patron needs and effective response and assistance; data organization and multitasking skills.

Joe Barnhart Bee County Library

Position Title: Library Assistant

Classification: Support

Supervisor: Library Director

Summary:
Operates the circulation and reference desks in accordance with current standards, policies, and procedures. Manages the circulation process including the check-in and out of library materials, the collection of fines and other fees, the processing of new library accounts, performs clerical functions while assisting users at the circulation desk. Provides direction and assistance for patrons using public access computers and reference resources. Assists with programming preparation as needed.

Essential duties and responsibilities:

• Responsible for demonstrating a patron centered attitude and a professional, team-oriented working relationship with staff, coworkers, and volunteers.
• Works with the circulation process; checks library materials in and out; collects fines for lost and overdue materials; processes application for library cards; places materials on hold.
• Identify condition of returning materials and prepare action slips for the Tech Room.
• Uses computer to access the library’s automated system for daily activities that include issuing new library cards, check-in, check-out, holds, additions, deletions, updating and other activities.
• Answers phones, greets and directs patrons to appropriate areas.
• Operate point-of-sale using patron library accounts, credit cards, checks, and cash.
• Provide customer service support to patrons using library resources.
• Practices good housekeeping in public and work areas.
• Assists with library programs and specials activities, including set-up of Dougherty Multipurpose Room.
• Provide customer support to patrons using library resources and respond to requests for information or other assistance as needed.
• Maintain order of general collection through re-shelving, in-house statistics keeping, and keeping shelves orderly and neat per shelving
• Operate point-of-sale for print accounts and other document services.
• Perform other duties as required.

Minimum qualifications:
High School diploma/GED, experience in customer service and/or public service work.

Knowledge, Skills, and Abilities:
Knowledge of library activities and services circulation service procedures; ability to handle issued funds; ability to collect fines and fees and operate a cash register; ability to follow oral and written directions; ability to establish and maintain effective working relationships with staff; knowledge of contemporary office procedures; ability to communicate effectively with the public; customer service skills enabling identification of patron needs and effective response and assistance; data organization and multitasking skills.